Orders
Lead times, ready-to-ship updates, and what happens after checkout.
Help
Everything you need for orders, gifting, and custom plushies.
Clear answers for custom animals, shipping, care, and thoughtful little details that matter.
Search support
Look up answers about commissions, timing, care, and shipping.
Shipping
Dispatch windows, wrapping notes, and delivery expectations.
Custom plushies
How to request a one-of-one animal or whimsical character.
Common questions
Helpful answers, without the guesswork.
Orders
Questions about ready-to-ship plushies, order timing, and gifting details.
How long do handmade plush orders take?
Ready-to-ship plushies usually leave quickly, while made-to-order and custom pieces typically take about 2 to 3 weeks.
Are these made for gifting?
Absolutely. Every piece is designed to feel thoughtful, keepsake-worthy, and easy to gift.
Shipping
Delivery guidance, packaging notes, and what to expect once your plush is on the way.
When will my order ship?
Ready-to-ship plushies go out first, while custom or made-to-order friends include a clear timing estimate before work begins.
Will care guidance be included?
Yes. Each order comes with simple care notes so your plush stays soft, shaped, and gift-ready.
Custom Plushies
Commission flow, animal ideas, color palettes, and personalized gifting requests.
Do you accept custom animal orders?
Yes. Custom commissions are open for plush animals, whimsical creatures, and meaningful gift requests.
Can I request a specific animal or color palette?
Yes. You can share favorite animals, colors, personality notes, and inspiration for a more personal result.
Still need help?
Reach out for gifting guidance, plush recommendations, or a custom animal request.